PCA Services

In-Home Care for Your Loved One

Many families require additional assistance to care for a loved one with special needs. The process can be complicated at times, but Alpha Care Family Services, Inc. is dedicated to helping families navigate the system to receive the care they need.

Our PCAs work with children and adults with a variety of physical, cognitive, emotional and behavioral challenges. We will pair you or your loved one with a PCA, and provide a custom care plan tailored to your situation. To receive PCA services, individuals must be enrolled in a Minnesota state health care program (Medical Assistance, Alternative Care, Waiver Programs).

What do PCAs do?
The four categories of services that a person can receive assistance in are:

Activities of daily living: eating, toileting, grooming, dressing, bathing, transferring, mobility and positioning
Health-related functions
Instrumental activities of daily living: meal planning and preparation, managing finances, shopping for essential items, performing essential household chores, communication by phone, and participating in the community
Redirection and intervention for behavior including observation and monitoring

How Do I Qualify to Receive Services?

To get started, you must request an in-home PCA assessment with a county contractor. The assessment must find that the person needs help to complete at least one of eight activities of daily living or exhibit Level 1 behavior. Learn more about the requirements here.

The intake request lines are:

Washington Co.
(651) 430-6484

Ramsey Co.
(651) 266-2400
(651) 266-4444

Hennepin Co.
(612) 348-4500
(612) 348-4111

Dakota Co.
(952) 891-7500
(651) 554-6115

We provide Traditional PCA Services, which means Alpha Care Family Services, Inc. is responsible for all employment-related tasks. This includes recruiting, hiring, training, supervising, scheduling, arranging for backup workers, and firing. The client receiving services does have a say in who their PCA worker is.

If you want to find direct support workers who may be able to assist you, go to Direct Support Connect. You'll be able to create a profile about your needs and interests, search for direct support workers, and connect securely within the site. If you are a direct support worker looking for a person/employer to support, you can also create a profile and do a search.

To be eligible for PCA Services, a person must:

Live in the community and not a facility, such as a hospital or nursing home
Direct care or have a representative who can direct care on their behalf
Be enrolled in one of Minnesota’s health care programs (Medical Assistance, MA waiver/Alternative Care). Some people on Minnesota Care are also eligible.
In-home assessment

Alpha Care Family Services, Inc.
651 Addison Alcove
Woodbury, MN, 55129
Phone: (612) 237-0711
Fax: (651) 337-2798
[email protected]

Office Hours:
Monday - Friday: 9:00 am - 4:00 pm
Saturday - Sunday: Closed
Holidays: Closed